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Copy and Print Center Expert - Staples - Minot: Jobs in Minnesota


Description
Company Name: Staples
* Identify high potential and top customers; partner with GM to offer a total solution designed to meet customer’s needs
* Able to work a flexible schedule
position Responsibilities:
* Deliver the Copy Promise
* Ensure the accurate processing of orders
* Monitor copy and print center operations; ensuring adherence to all company programs and procedural compliance
* Respond and resolve customer requests and concerns
* Provide peer coaching and training on selling skills and equipment operations
* Ensure an inviting environment for the customers by maintaining a neat and clean Copy & Print Center
* Adhere to all company policies procedures and safety standards
* Perform other related duties as assigned
* Build strong relationships with the customer. Provide outstanding customer service
* Partner with CPC manager and/or GM to effectively build relationships with top customers
Essential Skills and Experience:
* Planning: aligns own work plan with core plans and processes of the department
* Managing Execution: acts resourcefully to ensure that work is completed within specified time and quality parameters
* Focus on Service: accurately identifies customer’s requirements
* Engage and Inspire: projects a positive image and serves as a role model for others
* Building Relationships: relates to people in an open, friendly and accepting manner
* Leveraging Diversity: works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs
* Results Orientation: puts in sustained effort to accomplish desired results
* Adaptability: remains calm and reasonable amidst tense or stressful situations
Basic Qualifications:
* Sales & customer service experience in a retail or printing environment
* Strong Interpersonal and communication skills
* Experience in coaching a team preferred

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